Frequently Asked Questions

Please don't hesitate to contact me at harriet@gorenjudaica.com if you don't see the answer to your question below. 

TALLIT (PRAYER SHAWL) & CHALLAH & MATZAH COVER DESIGNS
1. Handmade products disclaimer and return policy 
2. How are these tallitot and challah & matzah covers made?
3. What size are they?
4. Can they be dry-cleaned?
5. What are the tallit bags like?
6. How long will it take to receive my tallit & bag or challah or matzah cover?
 
7. How can I customize a tallit design?

ART PRINTS
8. What are giclée prints?
9. How are these print designs made? 
10. Can I purchase an original?
11. MAT-ONLY OPTION: What does the mat look like?
12. FRAMED OPTION: What do the frames look like?
13. Can I order a print that isn't in a mat or frame?
14. How are prints shipped, and what's your return policy?
15. How long will it take to receive my print?
16. Can I commission a print design?

GENERAL QUESTIONS

17. Can I purchase a print or tallit for resale in my gift or Judaica shop?
18. How long will it take to receive a T-shirt or onesie?
19. Do you design ketubahs?
20. CUSTOMERS OUTSIDE THE U.S.: VAT (Value Added Tax)

21. A note about the name of God on these designs.

 

TALLIT (PRAYER SHAWL) & CHALLAH & MATZAH COVER DESIGNS
1. Handmade products disclaimer and return policy
I aim to include images, descriptions, and measurements on this website that accurately portray the tallit you will receive. Since each tallit and challah cover is assembled and sewn by hand, and not factory manufactured, please keep in mind: 

• Although I strive to be thorough and meticulous, handmade items, by nature, have imperfections. Such variations are inherent in their creation, and will be minor. 
• I make the best possible attempt to insure that the colors on my monitor closely match the actual physical item, but every monitor and viewing device may display colors with slight variations.
RETURNS/EXCHANGES: For tallitot and challah & matzah covers that aren't customized, returns or exchanges are accepted within 30 days for items that are unused and received in the same conditions as when shipped. Customzed tallitot and challah covers are not returnable.


2. How are these tallitot and challah & matzah covers made?
Each design begins as a sketch that’s refined over multiple iterations. It's combined with color in the form of digital "paint" in a program called ArtRage, and migrates between ArtRage and Photoshop until it reaches completion. The digital file is then sent to a fabric printer and most designs output on medium-weight cotton. (The Psalm 150 tallit is printed on two layers of a scarf-like material.) This fabric is then sewn into challah or matzah cover or tallit, with the addition, on the tallitot, of satin trim for the four corners and atarah (neckpiece) and tzitzit (fringes) tied in the Askhkenazi style. 

Note: Since the designs are not woven into the fabric, color will appear on the visible side of the tallit only (except for the Psalm 150 tallit, which has a design on both sides). The reverse sides are white, and slightly translucent to allow a hint of the design to show through.
Back to top


3. What size are they?
Most of these tallitot are 72" long x 24" wide, and designed to be worn shawl-style. The Psalm 150 tallit is 72" x 40", meant to be worn flipped over the shoulders and/or draped down the back. They're a comfortable size for men and women alike.

Challah covers are 18" x 18" square. Matzah covers are 13" x 13" square.
Back to top

4. Can they be dry-cleaned?
Yes. Color is permanent and will not fade with dry cleaning. DO NOT clean your tallit or challah or matzah cover in a washing machine or by hand with soap and water.
Back to top

5. What are the tallit bags like?
Each tallit comes with a matching, zippered bag in a sturdy fabric. You can see the design on the last photo on the page for each tallit. Unlike many tallit bags that quickly look worn or fall apart, these bags are machine washable in cold water and will continue to look great after steady use. (NOTE: The bags ONLY are machine washable. Your tallit is not, and should be dry-cleaned only.)
Back to top

6. How long will it take to receive my tallit & bag or challah or matzah cover?
Please allow 3-4 weeks from the time you place your order (5-6 weeks if your order is placed right before or during a major Jewish holiday) to receive your tallit and bag vis UPS or USPS. Note that customized orders may take longer than this (or not—it depends upon how extensive your customization is, and when I receive the order). We cannot accommodate rush orders at this time. Each tallit and challah or matzah cover is made "on demand"—fabric is ordered and sewn once the order is received.
Back to top

7. How can I customize a tallit or challah cover design?

Tallit customization
 prices are as follows:

  • 1 line of Hebrew and/or English text printed along the back of the tallit below the atarah (sewn-on neckpiece, see below for two examples): $75 additional cost.
  • Design of an existing tallit design altered to fit on a different size fabric: $500 price for tallit.
  • New, completely customized design (i.e., original painting interpreting a Hebrew text or Torah portion): Pricing for a completely custom tallit begins at $1,500.
  • Customized tallitot are not returnable or refundable.
Challah cover customization: 
  • Hand-drawn Hebrew name in the space on the back of the challah cover that usually includes the Hebrew word “challah”: $100 additional cost.
  • Customized challah covers are not returnable or refundable.
PLEASE NOTE: Matzah covers and tallit bags cannot be customized.

If you’re interested in any of these options, please contact Goren Judaica first before paying and and I will send you a personalized payment link.

      

Back to top


ART PRINTS
8. What are gicleé prints?  
Gicleés are a kind of high-quality inkjet print using fade-resistant, pigment-based inks that resist weathering and degradation over time. Gicleés can be output on many different surfaces; Goren Judaica prints are on heavy, bright white watercolor paper. Colors are incredibly vivid and will remain that way for years. 
Back to top

9. How are these print designs made?

Each design begins as a sketch that’s refined over multiple iterations. It's combined with color in the form of digital "paint" in a program called ArtRage, and migrates between ArtRage and Photoshop until it reaches completion. The digital file is then sent to the printer and output on heavy watercolor paper as a gicleé (see above).
Back to top

10. Can I purchase an original?

These prints are "digital originals," not copies. The digital print IS the original. Each print is signed, dated, and numbered as part of an open edition, meaning that there is no limit to the number of prints that can be made from each design. (Also please note that the concept of a "limited-edition digital print" is difficult to authenticate, and you should proceed with caution if encountering artwork so advertised. The plate of a non-digital print can be destroyed, guaranteeing that no further prints can be made and all existing prints are part of a limited edition. It is much harder to authenticate the destruction of a digital file, however.)
Back to top 

11. MAT-ONLY OPTION: What does the mat look like?
Your print will be shipped in a single, white mat sized for a standard-size frame. 
Back to top

12. FRAMED OPTION: What do the frames look like?
For U.S. orders only, Goren Judaica offers 3 frame styles:
White FrameNatural FrameAntique Gold Frame
Frame details: 
• Wooden frame moldings in each finish
• UV-shielding plexiglass, which protects against about 89% of UV rays and 92% of light transmission
• Custom cut acid-free 4-ply white mats with beveled edges
• Archival acid-free foam core backing
• Protective paperback finish
• Wall bumpers 
• Hanging hardware + nails 
• Hanging and care instructions 
• Each frame arrives gift-wrapped in kraft paper
• Please note that framed prints are not returnable or refundable.
On the page for each print, there's a small image of what that design looks like in each frame style.
Back to top
13. Can I order a print that isn't in a mat or frame?
Because these prints should not directly touch the glass of a frame, they are only offered matted or framed.
Back to top

14. How are prints shipped, and what's your return policy?
Prints in mats only are shipped via UPS or USPS. Framed prints will come to you directly from the framer via their carriers. Shipping charges are added to each order at checkout. 

RETURNS/EXCHANGES: For matted, unframed prints, returns or exchanges accepted within 30 days for items that are unused and received in the same conditions as when shipped. Framed prints are not returnable.

Back to top

15. How long will it take to receive my print?
Prints: MATTED ONLY (no frame): Please allow 3-4 weeks from the time you order to receive the print. FRAMED PRINTS: For U.S. orders only. Please allow 4-6 weeks from the time you order to receive the print. We cannot accommodate rush orders at this time. 

Back to top

16. Can I commission a print design?
Yes! Please contact Goren Judaica for details and pricing.
Back to top

 

GENERAL QUESTIONS
17. Can I purchase a print, tallit, or challah or matzah cover for resale in my gift or Judaica shop?
Yes! Please contact Goren Judaica for more information.
Back to top

18. How long will it take to receive a T-shirt or onesie?

T-shirts and onesies will come to you directly from their manufacturers. Please allow 2-3 weeks from the time you order to receive your purchase.
Back to top

19. Do you design ketubahs?

Yes! Please see the Ketubahs & Commissions page for more information.
Back to top

20. CUSTOMERS OUTSIDE THE U.S.: VAT (Value Added Tax)
VAT, or Value Added Tax, is a consumption tax paid on goods from overseas that are shipped to customers in the European Union and some other international locations. If you are located in a country that charges VAT (here's a list), please note that Goren Judaica does not add applicable VAT charges. You will be responsible for paying that tax when you receive the package. 
Back to top

21. A note about the name of God on these designs.
Some of the texts on these prints and tallitot contain the name of God in Hebrew (abbreviated as hey-yud or yud-yud). If you need to discard a print or tallit, which we sincerely hope will never be the case, please consider taking it to a geniza. A geniza, which you can find by contacting any synagogue, is a depository for documents or ritual objects that contain the name of God where the objects are buried with the respect accorded to those texts.
Back to top