Frequently Asked Questions

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1. What are giclée prints?
2. How are these designs made? 
3. Can I purchase an original?
4. Will there be more prints?
5. MAT-ONLY OPTION: What does the mat look like?
6. FRAMED OPTION: What do the frames look like?
7. Can I order a print that isn't in a mat or frame?
8. How are orders shipped?
9. How long will it take to receive my order?
10. What forms of payment do you accept?
11. Do you design ketubahs?
12. Can I commission a design?
13. Can I purchase prints for resale in my gift or Judaica shop?
14. A note about the name of God on these prints. 

1. What are gicleé prints?  
Gicleés are a kind of high-quality inkjet print that use fade-resistant, pigment-based archival inks ("archival" meaning that the ink is specially formulated, unlike most inks, to resist weathering and degradation over time). Gicleés can be output on many different surfaces; Goren Judaica prints are on heavy, bright white watercolor paper. Colors are incredibly vivid and will remain that way for years. 
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2. How are these designs made?

Each design begins as a sketch of lettering, either on paper or iPad Pro, that’s refined and tightened over multiple iterations. It's then combined with color in the form of digital "paint" created with a program called ArtRage. The design then migrates between ArtRage and Photoshop, with refinements added and subtracted, until it reaches completion. The digital file is then uploaded to the printer's website and output as a gicleé (see above).

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3. Can I purchase an original?

These prints are "digital originals," not copies. The digital print IS the original. Each print is signed, dated, and numbered as part of an open edition, meaning that there is no limit to the number of prints that can made from each design. (As a side note, the concept of a "limited-edition digital print" is difficult to authenticate, and you should proceed with caution if encountering artwork advertised as such. The plate of a non-digital print can be destroyed, guaranteeing that no further prints can be made and all existing prints are part of a limited edition. It is much harder to authenticate the destruction of a digital file, however.)
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4. Will there be more prints?
More designs are always in the works. Please follow Goren Judaica on social media (links are at the lower right of the page) and/or subscribe to the very occasional Goren Judaica email newsletter (see lower left of the page) for the latest news about products and other cool stuff.
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5. MAT-ONLY OPTION: What does the mat look like?
Your print will be shipped in a single, white, archival-quality, acid-free mat sized for a standard-size frame. 
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6. FRAMED OPTION: What do the frames look like?
For U.S. orders only, Goren Judaica offers 3 frame styles through our terrific partners at SimplyFramed:

White FrameNatural FrameAntique Gold Frame
Frame details: 
• Wooden frame moldings in each finish
• UV-shielding plexiglass, which protects against about 89% of UV rays and 92% of light transmission
• Custom cut acid-free 4-ply white mats with beveled edges
• Archival acid-free foam core backing
• Protective paperback finish
• Wall bumpers 
• Hanging hardware + nails 
• Hanging and care instructions 
• Each frame arrives gift-wrapped in kraft paper

On the page for each print, there's a small image of what that design looks like in each frame style.
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7. Can I order a print that isn't in a mat or frame?
Because these prints should not directly touch the glass of a frame, they are only offered matted or framed.
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8. How are orders shipped?
Prints in mats only are shipped via UPS or USPS. Framed prints will come to you directly from SimplyFramed via their carriers. Other merchandise (t-shirts, mugs, pillows, onesies, tallit bags) will come to you directly via their manufacturers. Shipping charges are added to each order at checkout. 
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9. How long will it take to receive my order?
Prints: MATTED ONLY (no frame): Please allow 2-3 weeks from the time you order to receive the print. FRAMED PRINTS: For U.S. orders only. Please allow 3-4 weeks from the time you order to receive the print. We've partnered with Simply Framed to offer high quality custom framing made by hand in the U.S.A. See above for more information about the frames offered on Goren Judaica. 
Please contact us if you need rush delivery for either matted or framed prints.
Other merchandise (t-shirts, mugs, pillows, onesies, tallit bags): Please allow 2-3 weeks from the time you order to receive your purchase.
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10. What forms of payment do you accept?

GorenJudaica.com accepts many forms of payment. Please see the list at the very bottom of every page. 
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11. Do you design ketubahs?

Yes! Please see the Ketubahs & Commissions page for more information.
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12. Can I commission a design?
Yes! Please contact Goren Judaica for details and pricing.
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13. Can I purchase prints for resale in my gift or Judaica shop?
Yes! Please contact Goren Judaica for details and pricing.
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14. A note about the name of God on these prints.
Some of the texts in these prints contain the name of God in Hebrew (abbreviated as hey-yud or yud-yud). If you need to discard a print, which I sincerely hope will never be the case, please consider taking it to a geniza. A geniza, which you can find by contacting any synagogue, is a depository for documents that contain the name of God where the documents are buried with the respect accorded to those texts.
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